Getting the hour onto a job
Attribution, the hours that resist it, and what happens to an hour that reaches no job at all.
What a Job Is
A job is the container hours are charged to. How big it should be, when to split it, and what happens when the container is the wrong size.
Getting the Hour Onto the Job
The mechanics of attribution: when hours get booked, by whom, and the four conditions that decide whether the result means anything.
Work That Resists a Job Number
Some real work genuinely has no job to sit on. The six kinds, why forcing them onto a job is worse than leaving them off, and where they should go.
Rework, and Who It Belongs To
Hours spent doing something twice. Where they should be charged, why they usually are not, and what the figure is worth once it exists.
The Job That Was Already Invoiced
Hours arriving after a job is closed and billed. Where they go, what the practice of refusing them does, and the honest alternative.
Unattributed Hours
Hours paid and recorded against nothing. What they are, what they are not, and why the word used for them decides what happens next.
Quoted Against Incurred
Comparing the estimate with the outturn is the point of job costing. What to compare, what the comparison is worth, and the three ways it is usually spoiled.
Closing a Job
Closing is where a job's cost becomes final and where most of what could be learned is lost. The six-step close and why it takes five minutes.